# Ultimate DSP

> Amazon DSP operations software that runs the whole DSP operation: nine portals in one system, built by an Amazon DSP that has run routes since 2017. Made to get you Fantastic+, High Performing DSP status and profit you can see daily. Sold with a Fantastic+ guarantee. Free driver app (Ultimate DA). 45-day free trial, no card. Not affiliated with Amazon.

## What DSP owners get
- Fantastic+ and High Performing DSP status: every Netradyne, DSB, CDF or DVIC event is scored against your standards and assigns that standard’s coaching module (video + quiz + acknowledgment); overdue coaching keeps the driver off the schedule.
- Profit you see daily: daily P&L (Profit Projection), pay-period profit (Profitability), net per van per month (Fleet Financials).
- Every rescue billed: Invoice Validation checks routes, rescues, training and packages on the weekly invoice against the week you ran and drafts the dispute document.
- Overtime seen early: Schedule checks each driver’s scheduled hours against an hours cap and refuses a shift that would go over it.
- Lost packages found the same evening: Return to Station reconciles three numbers per route.
- The day sheet from the Amazon file: import once; wave = route time − 40; vans auto-assign from ranked driver lists.
- One DSP phone number: dialer on every page, one timeline per driver; drivers stop texting personal phones.

## Nine portals
- Dispatch: Load Out, On Road, Return to Station, Setup, Compliance, Work Summary.
- Scorecard & Coaching: Overview, Associates, Events, Standards, Coaching Library, Imports.
- Scheduling: Schedule, Auto Schedule, Availability; export to Paycom, ADP, CSV.
- Inbox & Dialer: one DSP phone line, person-centric timeline, decision rail.
- Fleet: Fleet Dashboard, Vehicles, Fleet Financials (net per van per month).
- General: Associates, one record per driver with six tabs.
- Surveys: Surveys, Survey Maker, Responses; triggered or on demand, named or anonymous.
- Financial Management: Payroll Setup, Invoice Validation, Profitability, Profit Projection, Rate Cards.
- Admin: Users, Roles & Permissions, Contacts, Company & Station, Connections, Billing & Subscription.
- Ultimate DA driver app: My Score, coaching (watch, quiz, acknowledge), surveys, help by reason. Invite-only, free.

## Pages
- [Home](https://ultimatedsp.com/): Amazon DSP operations software overview, comparison, nine portals, FAQ
- [Features](https://ultimatedsp.com/features): every portal and page, with screenshots
- [Solutions](https://ultimatedsp.com/solutions): 16 ways a DSP loses money and how each is stopped, with SOP checklists
- [Compare](https://ultimatedsp.com/compare): Ultimate DSP vs Hera vs dspworkplace vs spreadsheets, job by job ([Hera](https://ultimatedsp.com/compare/hera), [dspworkplace](https://ultimatedsp.com/compare/dspworkplace), [Spreadsheets](https://ultimatedsp.com/compare/spreadsheets))
- [Pricing](https://ultimatedsp.com/pricing): one price per driver, everything included; estimator vs Hera and dspworkplace
- [About](https://ultimatedsp.com/about): built by a DSP, since 2017
- [FAQ](https://ultimatedsp.com/faq): product, Scorecard and Fantastic+, pricing, data, drivers
- [Knowledge base](https://ultimatedsp.com/knowledge): standard operating procedures
- [SOP: Increase profitability](https://ultimatedsp.com/knowledge/increase-profitability): See each day's profit, cut extra clock-ins, overtime and rescues, and act on the vans losing money.
- [SOP: Validate Amazon invoices](https://ultimatedsp.com/knowledge/validate-amazon-invoices): Record routes and hours daily, match each day with Amazon, check the weekly invoice line by line and dispute what is short.
- [SOP: Stop overtime early](https://ultimatedsp.com/knowledge/stop-overtime-early): Status texts through the shift, check-ins before rescues, late finishes on record and a schedule that ranks late finishers lower.
- [SOP: Manage lost packages](https://ultimatedsp.com/knowledge/manage-lost-packages): Check every route brought back what it should, count returns at the door and catch missing packages the same night.
- [SOP: Performance tracking](https://ultimatedsp.com/knowledge/performance-tracking): Score drivers daily against your own standards, import Amazon's files every day and coach today's mistakes today.
- [SOP: Automated coaching](https://ultimatedsp.com/knowledge/automated-coaching): A video and quiz for every mistake, coaching chased every morning, overdue drivers off the schedule and a record for every dispute.
- [SOP: Risk mitigation](https://ultimatedsp.com/knowledge/risk-mitigation): See at-risk drivers every morning, coach them the same day, catch repeats and decide with the full record in hand.
- [SOP: Get Fantastic+](https://ultimatedsp.com/knowledge/get-fantastic-plus): Coach every mistake the moment it lands, chase coaching daily, give shifts to your best drivers and fix the weakest category.
- [SOP: Daily dispatch](https://ultimatedsp.com/knowledge/daily-dispatch): Build tomorrow's sheet tonight, match one driver and van per route, cover callouts from the bench and text every driver their wave.
- [SOP: Scheduling](https://ultimatedsp.com/knowledge/scheduling): Build next week by performance, stop surprise fifth days, plan a backup every day and export the week to payroll.
- [SOP: Overtime and compliance](https://ultimatedsp.com/knowledge/overtime-and-compliance): Chase missing punches every morning, check every lunch, give idle drivers work and fix punches before payroll closes.
- [SOP: Communication hub](https://ultimatedsp.com/knowledge/communication-hub): Text and call every driver from one DSP number, clear missed calls before the first wave, and leave notes the next shift can read.
- [SOP: Vehicle management](https://ultimatedsp.com/knowledge/vehicle-management): Keep grounded vans off the day sheet, log who paid every repair, renew paperwork on time and find the vans losing money each month.
- [SOP: DA management](https://ultimatedsp.com/knowledge/da-management): One record per driver from hire to exit: pay rates, app invite, same-day coaching, hours and a record ready for disputes.
- [SOP: Hear from drivers](https://ultimatedsp.com/knowledge/hear-from-drivers): Survey drivers after every route and every week, read the flagged answers first, call every low rating and remind once.
- [SOP: Control who sees what](https://ultimatedsp.com/knowledge/control-who-sees-what): Give each office user only the role their job needs, remove leavers' logins, name a contact for every driver question and check punches before payday.
- [Terms and privacy](https://ultimatedsp.com/legal)

## Facts
- Price: $1 per active driver per month; $0.75 per driver per month billed annually; office users and driver-app accounts free; no add-ons. (Pricing page.)
- Trial: 45 days, no payment method required. No setup fee. Monthly cancels any time.
- Competitor list prices (public pages, September 2026): Hera $9 per active driver per month; dspworkplace from $2.50 per user per month plus add-ons (punch integration $4/user, maintenance $4/vehicle, AI photo inspection $6/vehicle, coaching videos $50/month).
- Roles: Owner, Sub Admin, Manager, Operations, Finance, DA.
- Payroll exports: Paycom, ADP, CSV/XLSX. Punch intake: Paycom, ADP.
- Data sources: Amazon Routes, Packages, Weekly and itinerary exports, Netradyne, DSB, CDF and DVIC files, weekly invoice, lessor and insurer files.
- Contact: request a demo from any page; privacy@ultimatedsp.com.
- Logo: https://ultimatedsp.com/ultimate-dsp-logo.svg (mark only: https://ultimatedsp.com/ultimate-dsp-icon.svg).

## Full text
- [Every page as plain text](https://ultimatedsp.com/llms-full.txt): the complete site content in one file for AI agents and answer engines.